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Travel Alberta

Travel Counsellor, Travel Alberta Visitor Information Centre, West Glacier, Montana

closing
Mar 30, 2015
posted
Mar 23, 2015
company
Alberta Culture and Tourism - Visitor Services Branch
Open Until Suitable Candidate is Hired  

Looking for some adventure this summer? 

Exciting summer travel counsellor opportunity available at the West Glacier, Montana Travel Alberta Visitor Information Centre!  Increase your knowledge of the great tourism experiences and destinations that Alberta has to offer, develop skills that will benefit you for future employment, and connect with people from all over the world. 

We are seeking individuals that are personable, customer service oriented, resourceful, proactive and passionate about promoting Alberta. Excellent interpersonal, communication, sales and promotional skills are required for success in this position.     

The following position is available:    

Travel Counsellor

Primary responsibilities:  
  • Provide exceptional customer service to visitors travelling to Alberta;  
  • Actively promote attractions and destinations across the province, including trip planning and booking;  
  • Influence visitors to do more and extend their length of stay in Alberta;  
  • Distribute information and essential travel tips;  
  • Complete administrative tasks such as preparing reports, and collecting and entering visitor statistics.    
Starting Salary: from $18.84-$21.35 per hour plus 11.2% in lieu of vacation and statutory holiday pay.          

Qualifications:

  • All candidates must have a high school education and at least one year of customer service experience.  Preference will be given to candidates with some post-secondary education in tourism, hospitality and/or a related field.  
  • Knowledge of a second language and experience with Alberta’s tourism industry and tourism destinations are considered assets.  Equivalencies will be considered.  
  • Familiarity with the internet and computers (including Microsoft applications) is essential.  
  • First Aid Certification is required.
  • All applicants must have a valid passport and the ability to travel in the United States.   
Notes:
These positions are summer employment term opportunities. Weekend and Statutory Holiday work is required. Dorm-style accommodations are provided.  Attendance at training in Edmonton (May 4 – 7, 2015) is a condition of employment.  All applicants must be able to work from May 4-Sept 7, with the possibility of working until the end of September.  Successful candidates will be required to obtain First Aid Certification before commencing.    

How to Apply:  
Online applications are preferred at www.jobs.alberta.ca. If you apply online, please ensure your cover letter and resume are submitted as one file. Ensure you quote the competition number and save using the naming convention of your first then last name (Joe Smith_competition number). Applicants who apply online will be able to track the status of this competition. If you are unable to submit an electronic version of your resume, please submit your resume, quoting the Job ID, to: 

Human Resources, Culture and Tourism
7th Floor Standard Life Centre 
10405 Jasper Avenue 
Edmonton, Alberta, T5J4R7
Fax: (780) 422-3142 

If you require any further information on this job posting, please contact Jonathan Hawkins, HR Consultant, at jonathan.hawkins@gov.ab.ca.   

We thank all candidates for their interest. All applications will be reviewed to determine which candidates’ education and experience best meets the needs of the position. Only individuals selected for interviews will be contacted.