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Hotel Reservations Supervisor - Edmonton Hotel and Convention Centre

closing
May 26, 2014
posted
Feb 26, 2014
company
Edmonton Hotel and Convention Centre

The Edmonton Hotel and Convention Centre is seeking for (2) full time Hotel Reservations Supervisors with a rate of $18.00 per hour for 32 hours per week. 

We are looking for guest’s representatives who have great attitude and are willing to go for extra mile for our guests experiences.   

Duties includes but not limited to:
  • assists guests in all aspects of guests services by being efficient, courteous, professional and maintain the highest standards of service
  • supervises the front office staff, reservations, pbx and night audit operations
  • perform all front desk duties and responsibilities
  • assists front desk manager with coaching, training and counseling of front desk staff
  • ensures profitability, control cost
  • quality standards to ensure guests satisfaction
  • checking in and departure of guests
  • handling guests requests, complaints and group bookings.

Must be able to work weekend days and night and holidays.

Please fax your resume at 780-462-5504 or drop by at 4520 76 Avenue, Edmonton.

Thank you for your interest.