Training Readies Hotels for Travellers from China
Travel Alberta’s Global Ready – China training program now includes Hotel Ready as part of the free online series developed to help tourism businesses benefit from the growing number of travellers from China.
Exceptional hospitality is at the heart of every hotel’s mission and understanding the Chinese travellers’ needs is key to a remarkable stay. Hotel Ready is an on-demand training session that helps hotels prepare for Chinese travellers with information on their decision-making and planning process, the features and amenities this market looks for, and the types of information hotels should translate to make them feel comfortable and welcome.
With tips, industry examples, access to the Global Ready – China handbook and other valuable resources, this training is applicable for management, customer service representatives and frontline staff.
Register now for Global Ready – China: Hotel Ready.
Cultural Awareness and Hotel Ready are the first two in a series of four training modules developed for Travel Alberta.
Restaurant Ready – available August 1: Understanding Chinese food culture, Chinese dining and etiquette.
Retail Ready – available August 29: The shopping habits of Chinese travellers and making your store “Chinese friendly.”Global Ready – China training is developed for Travel Alberta by BRIC Marketing Group (BMG), a team of tourism marketers that have become leaders in cultural training and specialists in understanding the Chinese traveller.