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Spring Training and Showcase 2015 – VIC Registrations now open!

Start the journey towards a great summer season by attending Spring Training and Showcase 2015!

Conference Details
What: Spring Training and Showcase 2015
When: May 5-6, 2015
Where: Edmonton Marriott at River Cree Resort, Enoch, AB

This exciting annual two-day event prepares front-line visitor information centre (VIC) staff for the season by providing training on travel counselling skills, online tools and resources, customer service, Alberta Product knowledge, and more! This training opportunity is catered to staff members (especially those from accredited VICs) that come in direct contact with visitors in their centres. There is also an evening Welcome Reception on Monday May 4, 2015 where you can meet others in the visitor servicing industry, catch up with old friends and colleagues, and enjoy light snacks!

What's in it for you?
  • Learn how to effectively engage visitors through energetic customer service training sessions
  • Learn about online tools and available resources to use to aid in your counselling session
  • Learn about the latest tourism trends in visitor servicing
  • Specialized training for new and seasoned VIC staff
  • Increase your product knowledge of the variety of attractions, activities, events, and destinations Alberta has to offer through exhibitor presentations known as "Spring Showcase"
  • Network with other VICs and key partners to share their best practices
  • Maintains accreditation status for accredited VICs
Don't miss your chance to participate in Spring Training and Showcase 2015! For more information or to register, please email spring.training@gov.ab.ca. Registration deadline is March 27, 2015.



Alberta Culture and Tourism – Visitor Services Branch