Visitor Information Centres
Located at key entry points into the province, Alberta's 10 Travel Alberta Visitor Information Centres welcome thousands of travellers each year. Travel counsellors are knowledgeable on local and regional attractions, experiences, events and destinations. They are also well informed on travel requirements and are ready to help visitors organize their Alberta experience. A wealth of travel literature, maps, brochures and guides are available, including free copies of the Official Alberta Travel Planner.
Travel Alberta Visitor Information Centres
Canmore (Year-Round)Located on south side of Hwy 1 on west end of Canmore service road
Crowsnest Pass (May-September)Located on the south side of Hwy 3, 8 km west of Coleman and 6 km from the BC/AB border
Grande Prairie (May-September)Located on the southeast side of Hwy 43 and the Junction of 106 Street
Field, BC (May-October)Located on the south side of Hwy 1 at the entrance to Field, BC
Hinton (May-October)Located on the south side of Hwy 16 in the commercial area
Lloyminster, SK (May-September)Located on the north side of Hwy 16, 1 km east of Lloydminster
Milk River (May-October)Located on the east side of Hwy 4, south of Milk River
Oyen (May-September)Located at the intersection of Hwy 9 and Hwy 41, north of Oyen
Walsh (May-September)Located on the north side of Hwy 1, 64 km east of Medicine Hat and 3 km west of the SK/AB border
West Glacier, MT (May-September)
Located on west side of the junction of Hwy 2 and Going-to-the-Sun Road (Logan Pass)
Alberta Visitor Information Providers (AVIP)
- AVIP Program: Describes the vision and mission of the AVIP program and all of the resources available for community and regional visitor information centres
- AVIP Accreditation Program: Alberta has a provincial network of accredited visitor information centres (VICs). Collectively, this network aims to provide excellence in trip planning and information to visitors to communities across Alberta. The AVIP program supports accredited VICs with up-to-date resources, training and best practices. For information on how to become an accredited VIC, contact AVIP@gov.ab.ca.
- Travel Publication Distribution Policy: Provides important information for those Alberta tourism operators or organizations who want to distribute their brochures/publications in the Travel Alberta Visitor Information Centres and Accredited Community and Regional Visitor Information Centres. For the most up to date listing of all AVIP Centres, please contact Cecilia Goncalves Neath at email@example.com as this list gets updated frequently.
AMMY Awards Information and Application Forms
The AMMY Awards, named in honour of Alberta’s official gemstone – Ammolite, recognize achievements at Alberta Visitor Information Centres (VICs) in the categories of:
- Operational Excellence
- Visitor Service Excellence
- Individual Excellence
An exclusive and rare as the gemstone itself, the AMMYs are awarded annually at the Alberta Visitor Information Providers (AVIP) Conference to organizations and individuals who have gone above and beyond to provide an exceptional Alberta VIC experience. The awards are meant to challenge VICs to achieve high levels of excellence, instill a sense of pride in VIC staff, and raise the profile of Alberta VICs as must stop destinations.
AMMY recipients will be presented with a beautiful glass award and a certificate commemorating their achievement. In addition, winners will also receive use of the AMMY Award logo on marketing and promotional materials.
AMMY Awards Information Package 2016
Jul 2016 – 795.05 KB
2016 AMMY Awards Application – Hiring and Training
Jul 2016 – 203.72 KB
2016 AMMY Awards Application – Innovation
Jul 2016 – 123.84 KB
2016 AMMY Awards Application – Leaders in Management
Jul 2016 – 125.08 KB
2016 AMMY Awards Application – Travel Counselling
Jul 2016 – 118.44 KB
2016 AMMY Awards Application – Visitor Service
Jul 2016 – 128.53 KB
Travel Alberta Contact & Distribution Centre
Visitors can obtain trip planning assistance by telephone at 1-800-ALBERTA (1-800-252-3782) or online at travelalberta.com. We encourage tourism operators to promote their businesses by making a product presentation to our call centre agents.
Want your brochure in our network of Travel Alberta and AVIP visitor information centres? Check out our Travel Publication Distribution Policy.