Travel Alberta

Night Audit Supervisor - Chateau Lacombe Hotel

Aug 28, 2014
Aug 15, 2014
Chateau Lacombe Hotel

The newly renovated Chateau Lacombe is a Landmark Hotel located in the heart of downtown Edmonton.  We are a full service convention hotel, with 307 guest rooms, and are currently seeking a Full Time Night Auditor Supervisor to join our team. 

Core Competencies: 

  • Proven Customer Service Skills
  • Exceptional interpersonal/Communication skills
  • Organizational Skills
  • General Accounting Knowledge 

Education, Training and/or Experience: 

  • General High School Diploma
  • General Accounting knowledge and experience
  • Previous experience in the hotel  industry as Night Manager, AFOM or FOM
  • Guest Services experience   

Essential Duties and Responsibilities: 

  • To perform daily audits of Rooms Division and Food & Beverage outlets ensuring balancing of reports for respective departments
  • To assume Manager on Duty responsibilities
  • To resolve guest complaints to the satisfaction of the guest and the prompt response to any guest request for service
  • To check-in and check-out as required per shift, updating guest information as necessary
  • To ensure adherence to established procedures for hotel accounting, credit control, handling of financial transactions, security of monies, guest security and emergency procedures as outlined
  • To ensure all systems (Opera, Genesis, Micros) are working and posting accurately
  • To assist in training of all new Night Audit associates
  • To manage, schedule, evaluate all night audit staff and attend security meetings as required
  • To ensure that information for hotel staff is forwarded in a timely manner
  • To be responsible for decisions pertaining to safety/security of guests and employees during night audit hours
  • To complete any other duties assigned by the Front Office Manager   

Please reply with Cover Letter and Resume in confidence to Human Resources:
Fax to 780-990-2655.