Travel Alberta

Air, Package and Reservations Agent

May 4, 2018
Apr 27, 2018
Resorts of the Canadian Rockies Inc

Air, Package and Reservations Agent

You prioritize guest experience and team work, in delivering on our mission to provide our guests with the best vacation and recreational experience possible.  You share your love of mountain adventures with staff and guests a like, whether that be by hiking, golfing, skiing, boarding, staying in our fabulous hotels and dining at our great restaurants.

 You will be responsible for booking reservations, all aspects of air bookings, administrative support for Inntopia, Group support for the group’s coordinator and building packages on all RCR websites, Tourism Fernie sites and in Inntopia.

 You will:

  • Book guests ski and summer vacation packages
  • Handle ticketing for all air bookings
  • Assist the Groups Coordinator when workload demands
  • Online ski school and rentals pre-loading
  • Assist with event registration set up in Inntopia
  • Assist with Product loading in Inntopia and the POS system
  • Cover all aspects of air booking including being up-to-date with all Air Contracts
  • Upload all vacation packages to internal and external websites and Inntopia
  • Inventory control on a daily/weekly basis
  • Assist with resolving guests concerns where needed
  • Co-ordinate Shuttle bookings

 Primary Objectives:

  • To provide better service to our guest’s year round
  • To get packages in all areas needed in a timely fashion
  • To improve air sales and ticketing
  • To have products available for sale in a timely manner
  • To provide summer coverage for Groups and FIT’s
  • To increase sales both FIT’s and groups.
  • To ensure a better information flow to employees and guests
  • To enjoy the products Resorts of the Canadian Rockies has to offer

We offer:

  • A competitive total rewards package, including a free ski pass/summer pass and free golf
  • Discounts on food, retail and hotels
  • Fantastic Pro-deals
  • Staff events – meet great people who share a passion for the mountain lifestyle!

We are the largest private owner/operator of ski and golf resorts in North America, proudly operating Ski Resorts, Hotels, Golf Courses and business units within British Columbia, Alberta and Quebec.