Travel Alberta

Visitor Information Counsellor

Aug 26, 2014
Aug 21, 2014
Banff Lake Louise Tourism

Banff Lake Louise Tourism is seeking full-time Visitor Information Counsellors to join our team at the Banff Visitor Information Centre.

This dynamic position involves working both independently as well as part of a small team to deliver excellent customer service through trip planning sessions. If you thrive in this type of environment and enjoy customer service apply now. This position is open immediately. 

Weekend work is required, full training is provided. 

To be successful in this stage of application, you must demonstrate:

  • You are a passionate and enthusiastic ambassador for Banff National Park
  • Strong written and verbal communication skills
  • Proficient computer skills
  • Excellent interpersonal and customer service skills
  • Experience using Twitter and other Social Media for business considered an asset

Primary responsibilities will include: 

  • Delivering personalized face-to-face trip planning advice to visitors
  • Enthusing visitors to spend time in Banff National Park
  • Organizing and maintaining information inventory
  • Engaging potential visitors via telephone, email and social media

Starting rate of pay: $14.75/hr.
Please submit your application by 5:00pm Tuesday, August 26th to:
Merrin Ozols
Manager, Visitor Services
Banff Lake Louise Tourism 

We thank all applicants for their interest; however, only those selected for an interview will be contacted.