Travel Alberta


Apr 18, 2017
Apr 13, 2017
Parks Canada
Reference number: CAP17J-015949-000098
Selection process number: 2017-PKS-BNP-T-RM-OC-047a
Parks Canada - Banff Field Unit
Banff (Alberta)
Term/Acting/Assignment-at-level (May 1, 2017 to June 1, 2018)
$54,543 to $58,764 (currently under review)
Closing date: 13 April 2017 - 23:59, Pacific Time  

Who can apply: Persons residing in Canada and Canadian citizens residing abroad. 

Apply online

Working with a multi-functional team, plans, adapt and develop customised interpretive programs, familiarisation tours and special events to provide visitors, clients and industry stakeholders of the Banff Field Unit’s national historic sites with opportunities to discover, appreciate and learn about the sites. Identify and assess visitor experience needs relative to customised programs and event opportunities through discussion with colleagues, industry stakeholders, clients and partners. Participate in the planning and development of outreach communications and non-personal media such as brochures, photography, promotional materials and exhibits.

Intent of the process

The results may be used in the future to fill permanent or temporary vacancies that may arise at the PM 02 group and level in the Banff Field Unit, in various locations, with full or part-time hours for various tenures, such as: Indeterminate, Term, Acting Assignment or Assignment at level, depending on status of the selected candidate.

Positions to be filled: 1
Information you must provide

  • Your résumé
  • A covering letter in 1,500 words (maximum)
  • Contact information for 3 references
You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Graduation with a degree or diploma from a recognized university or college with specialization in communications, interpretation, tourism, fine arts or other discipline relevant to the position or an acceptable combination of education, training and experience relevant to this position.
Degree equivalency

  • Planning and delivering interpretive and visitor experience presentations 
  • Planning and delivering familiarisation tours
  • Identifying audience/client requirements
  • Planning and developing special events and activities
  • Designing interpretive products such as promotional materials and exhibits
  • Working and communicating with stakeholders and partners including tourism industry clients 
  • Working collaboratively with others to achieve organizational goals
  • The following will be applied / assessed at a later date (essential for the job)
  • English essential
Information on language requirements 

  • Parks Canada’s mandate
  • General knowledge of the visitor experience programs of the Cave and Basin and Banff Park Museum National Historic Sites
  • Interpretive theory and presentation techniques such as orientation tours, special events, hands-on activities and non-personal media
  • Information sources used to determine audience requirements and target markets.
  • Lead interpretive tours for a variety of audiences and clients
  • Understand audience/client interests and requirements and the ability to do research
  • Develop non-personal media such as posters, photography and publications.
  • Organize and manage time, financial, human, physical and information resources to achieve planned goals
  • Analyse issues and opportunities and develop creative solutions
  • Work effectively with multi-functional teams
  • Excellent communication and public speaking skills
  • Strong organisation skills
  • Sensitive and receptive to the diverse backgrounds and views of others
  • Makes things happen;
  • Takes Responsibility
The following may be applied / assessed at a later date (may be needed for the job) Operational Requirements:
  • Willingness to wear uniform and personal safety equipment;
  • Willingness to work shifts, weekends, holidays, overtime and outdoors in various weather conditions;
  • Willingness to travel to Rocky Mountain House NHS including overnight stays as required.
Conditions of employment
  • Reliability Status security clearance
  • Possession and maintenance of a valid driver’s licence
Other information

Please identify clearly for which position(s) you are submitting an application.

Note: Additional information may be requested after closing date for screening and/or assessment purposes.

We will only accept online applications received via the website.

Applicants must clearly demonstrate in their cover letter how they meet the Education and Experience factors listed in the Statement of Qualifications (see below). Applicants must list both of these factors in their cover letter, and then write one or two paragraphs for each demonstrating how they meet these factors by providing concrete examples. Please note that it is not sufficient to only state that these factors are met or to provide a listing of current or past responsibilities. Resumes will be used as a secondary source to validate the experience described in the cover letter.

Failure to clearly demonstrate in your cover letter how you meet the Education and Experience factors found on the Statement of Qualifications (see below), may result in the rejection of your application.

Normally, applicants will not be solicited for incomplete or possible missing information.

Additional information may be requested after closing date for screening and/or assessment purposes.
In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

Persons who have received pay in lieu of unfulfilled surplus period, a Transition Support Measure (TSM) or an Educational Allowance and are re-appointed to the Parks Canada Agency are required to reimburse an amount corresponding to the period from the effective date of such reappointment or hiring, to the end of the original period for which the TSM and education allowance was paid. Please contact Catherine Bellerose, HR Manager (, if you are one of these individuals to find out how this applies to your particular situation.

Persons who are in receipt of a Canadian Government Public Service pension and are considering this employment opportunity with the Parks Canada Agency, should contact the PWGSC Public Service Pension Centre (1-800-561-7930) in order to determine the impact of an appointment on their pension benefit entitlements.

Link to the Parks Canada Staffing Strategy during Workforce Adjustment: http://intranet2/what's-new/2012-08-29-staffing-strategy.aspx?lang=en

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.
We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information:
Susan Kennard, Manager Heritage Programs
Apply online