Travel Alberta

Supervisor, Retail Services

Jun 16, 2017
Jun 8, 2017
Legislative Assembly Office
The Legislative Assembly Office supports the Speaker and Members of the Legislative Assembly – providing nonpartisan procedural, administrative and educational services. We offer challenging work, a rich history, a beautiful location, support for career-long learning and excellent vacation and health benefits.

Supervisor, Retail Services

As a part of the Visitor Services leadership team the Supervisor, Retail Services is responsible for the overall functioning of the Alberta Branded retail store. This includes supervising the retail team, developing business strategies to expand our client base, enhancing the visitor experience and optimizing profitability.
As a key liaison with internal and external contacts this position demands outstanding interpersonal skills, excellent judgment, the ability to build relationships and superb decision-making aptitude. Your experience tapping into your creativity, setting merchandising direction, establishing buying plans and developing strategies to increase visitation to Alberta Branded is vital. You will establish annual retail team goals and objectives in addition to motivating staff to perform according to their maximum capacity. Your previous experience in assessing training needs and overseeing activities that include retail practices along with your expertise in providing performance feedback and coaching to all members of the retail team are keys to success. In addition, you will have demonstrated hands on experience providing a high level of customer satisfaction through excellent service and have the capacity to resolve issues when they arise. Furthermore, you will have experience utilizing technology for inventory management and maintaining up to date knowledge of point-of-sale software and applications as well as a knowledge of budget processes and financial procedures.

Your background will include post-secondary education in a related discipline supplemented by progressive experience in retail operations set within the tourism, retail or cultural environment in a supervisory role. Excellent communication and facilitation skills along with the ability to influence are required for this role.

Salary is from $65,904 to $86,436 dependent on qualifications. A comprehensive benefit package is also available.

We thank all applicants for their interest; however, only candidates under further consideration will be contacted. Final candidates will undergo pre-employment checks.

Legislative Assembly Office – Human Resource Services
4106, 9820 – 107 Street, Edmonton, Alberta T5K 1E7
Phone: 780.427.1364 Fax: 780.427.6436
For additional information visit
Please submit your resumé by June 16, 2017, to: