Travel Alberta

Alberta hotels recognized for Housekeeping Excellence

The Alberta Hotel & Lodging Association (AHLA) has announced the recipients of the 2014 Housekeeping Awards. With over 30 years of history, the Housekeeping Award encourages, recognizes, and fosters housekeeping excellence by looking at the hotel through the eyes of the guests that stay there.

To receive the award properties must first nominate themselves for consideration. Following the nomination process AHLA inspectors thoroughly examine and grade the property, evaluating everything from the condition of the bed linens, to the level of security and safety in each room. Properties must exceed he minimum standards in all categories in order to receive an award. A minimum of five rooms are inspected during this process.

The Housekeeping Awards are unique to Alberta’s lodging industry and are the only award of this kind in Canada. By boasting the quality standards for Alberta properties, the award looks to not only benefit the lodging industry, but the tourism industry as a whole by upping the overall guest experience during their stay in Alberta.

“Alberta is an exceptional vacation destination, with an unparalleled range of unique opportunities for visitors. The Alberta Hotel & Lodging Association is a key player in making our province a must-experience destination, and these awards recognize the excellence in hospitality that will sustain and grow Alberta’s $7.8 billion a year tourism industry.” Dr. Richard Starke, Minister of Tourism, Parks and Recreation

In addition to ensuring guest satisfaction, the Housekeeping Award is an important source of motivation and recognition for housekeeping staff in hotels of all sizes. “Receiving a Housekeeping Award creates a sense of pride amongst my staff” says Garrett Turta General Manager of The Fairmont Hotel Macdonald in Edmonton. “Housekeepers are the unsung heroes of the hotel business,” he continues, “the Housekeeping Awards recognize the hard work that goes into making sure that our rooms are spotless every time a guest checks in. Guests don’t care how good your service is if their room isn’t clean. Without my housekeeping team my hotel would not be where it is today.”

With the support of Travel Alberta, all 153 Housekeeping Award recipients for 2014 will be formally recognized during the AHLA’s annual Housekeeping Awards Gala on April 25th at The Banff Centre. The AHLA congratulates all of this year’s recipients and their staff for their commitment and dedication towards improving the quality standards of properties in Alberta. 

The Housekeeping Award program was developed in 1983 by Alberta Economic Development, the Motel Association of Alberta and the Alberta Hotel Association. The Alberta Hotel Association, now the Alberta Hotel & Lodging Association (AHLA) has managed the Housekeeping Awards since 1987. The Government of Alberta has supported these awards as a way of ensuring the quality of lodging offered to visitors.

The Housekeeping Awards were developed to encourage, recognize and foster excellence in housekeeping, maintenance and state of repair in hotels and motels. The AHLA estimates that since these awards were initiated, some 23,000 property inspections have been conducted, with roughly 100,000 guestrooms inspected. Over the last 30 years, 2889 Housekeeping Awards have been presented. The Housekeeping Awards are deeply coveted by front line staff and management of hotels, motels and resorts of all sizes and types from Zama to Waterton Park.

Alberta Hotel and Lodging Association