Travel Alberta

Spring Training and Showcase 2015 - Registration Deadline Extension

Have you registered for Spring Training and Showcase 2015 yet? Registration is still open! Register now to get your visitor information centre (VIC) staff trained and ready for this season.

Conference Details

What: Spring Training and Showcase 2015
When: May 5-6, 2015
Where: Delta Edmonton South Hotel and Conference Centre, 4404 Gateway Boulevard, Edmonton, AB
Fee: No cost to attend AND accommodation reimbursement is available

Please note that the event was previously scheduled for the Edmonton Marriott by River Cree Resort but has now been moved to the Delta Edmonton South Hotel and Conference Centre. VIC Registration deadline for Spring Training and Showcase has been extended to April 8, 2015 to accommodate for the change in venue.

This exciting annual two-day event prepares front-line visitor information centre (VIC) staff for the season by providing training on travel counselling skills, online tools and resources, customer service, Alberta product knowledge, and more! There is also an evening Welcome Reception on Monday May 4, 2015 where you can meet others in the visitor servicing industry, catch up with old friends and colleagues, enjoy light snacks, and win some great prizes! 

What’s in it for you?
  • Learn how to effectively engage visitors through energetic customer service training sessions
  • Learn about online tools and available resources to use to aid in your counselling sessions
  • Learn about the latest tourism trends in visitor servicing
  • Specialized training for new and seasoned VIC staff
  • Increase your product knowledge of the variety of attractions, activities, events, and destinations Alberta has to offer through exhibitor presentations known as ‘Spring Showcase’
  • Network with other VICs and key partners to share their best practices
  • Maintains accreditation status for accredited VICs
To register, please email We look forward to seeing you at the event! For more information about the AVIP Program, please click here.
Alberta Culture and Tourism - Visitor Services Branch