Travel Alberta

Alberta Hotels Take In Their Neighbours

Alberta's hotel community is coming together to provide Fort McMurray evacuees with food, lodging and basic comforts as a result of this week's wildfires. Our thoughts are with the owners and staff at the Super 8 and Chateau Nova in Fort McMurray, whose properties were destroyed in the fires. We are already hearing stories of the care and concern that hoteliers are showing for evacuees, and the many ways that you and your staff are going above and beyond to serve your neighbours. Please keep sharing them with us!

The AHLA thanks the many members who are taking in those in need. We encourage all properties to:

  • Offer your very best rates to evacuees and those affected by the wildfires. We know that some hotels have provided.
  • Work with guests who may be without identification due to the sudden evacuation.
  • Relax ‘no pets’ policies for evacuees travelling with animals.
  • Remember that guests and staff alike may feel the emotional strain of this event and its consequences.
  • Use to help travellers find accommodation wherever they are travelling in Alberta. Remember to call the hotel directly for compassionate rates.

For up to the minute information on the situation and resources, visit

Here are some other ways your hotel can help evacuees:

  • Edmonton Emergency Relief Services has put out an emergency request for new blankets, pillows, towels and toiletries. If your hotel can provide any of these items, please check their Facebook page for the most up to date list of what they need, and where to take it. If you are outside of Edmonton, please check in with your local emergency relief services organization.
  • Staff from Fort McMurray hotels have been displaced to other communities around Alberta. Many properties around Alberta were running with reduced staffing prior to the fires and may be in need of employees now. If you need staff, or if your property has staff who are looking for work where they are staying, please contact Karen Harrison at (780) 423-9225.
  • Encourage them to register with the Red Cross. Registering helps reconnect family members who have become separated, and helps people to access services available to evacuees.
  • The Alberta Veterinary Medical Association has a list of clinics that can assist with medical care and boarding of pets at

Please call the AHLA office at 1-888-436-6112 if you have any questions, or if we can be of assistance as you serve the people who have been forced to leave their homes behind.

Alberta Hotel & Lodging Association