Travel Alberta

White Hat Award nomination deadline – January 6, 2012

Tourism Calgary, along with its industry partners, is celebrating the 50th anniversary of the Calgary White Hat Awards in May 2012. Deadline for nominations is quickly approaching – January 6, 2012. Honorary nominations are being accepted until March 15, 2012.

The Calgary White Hat Awards recognize Calgary’s great ambassadors of hospitality from across the tourism industry. The Awards are a tribute to the exceptional customer service that welcomes guests to our city and guarantees they’ll keep coming back again and again.

If you know someone who exemplifies western hospitality, you can nominate them for a Calgary White Hat Award online. Is there a service story that you just have to tell? Know someone who deserves a White Hat Award?

Categories include:

Best Server: Fine Dining
Best Server: Brasserie/Bistro
Best Server: Café / Diner
Best Server: Banquets/Catering
Best Host(ess)/Maitre'd
Best Bartender/Wine Steward
Best Culinary Services (e.g. Line Prep, Cook, Baker, Chef)
Best Restaurant Support Non-Server (e.g. Busperson, In-Room Dining, Cashier)
Best Guest Services: Reservations/Travel Agents
Best Ground Transportation Driver (e.g. Taxi, Bus, Shuttle or Hired Private Vehicle Driver)
Best Spa, Esthetics, Wellness Providers (e.g. Esthetician, Hair Stylist, Masseuse)
Best Concierge/Bell Service (e.g. Valet, Doorman, Porter)
Best Customer Service: Retail (e.g. Florist Banking, Grocery, Gift Stores, Retail Stores)
Best Customer Service: Airlines/In-Flight Services
Best Customer Service: Transportation/Counter Check-In Agents
Best Guest Service: Accommodation/Front Desk Agent
Best Customer Service: Attractions (e.g. Casinos, Information Desk, Tour, Interpretive Guide)
Best Cleaning Services (e.g. Housekeeping. Janitorial)
Best Back Of House (e.g. Administrative Support, Security, Maintenance)

The White Hat Awards will take place on May 16, 2012 at the Southern Alberta Jubilee Auditorium. For more information, visit

Tourism Calgary