Travel Alberta

Three Great Keynotes To Help Grow Your Business at TAIC 2016

Harnessing the power of visitors’ experiences, building great brands and embracing customer complaints – just a few of the business insights that you’ll hear from the award-winning keynotes speakers at the 2016 Travel Alberta Industry Conference.

Keynote Speakers Focus on the Future of Tourism

The 2016 line-up features three innovative, dynamic speakers that will help Alberta’s tourism industry think differently about the way they operate:

  • Brian Solis: Brian studies disruptive technology and its impact on business and society. After years of publishing research and books, he now believes that the future of brand and business comes down to the experiences people have and those that they share. And it is these shared experiences that can often define or undermine your travel products and services. Follow Brian on Twitter at @briansolis
  • Denise Lee Yohn: Blending a fresh perspective, twenty-five years of experience working with world-class brands including Sony and Frito-Lay, and a talent for inspiring audiences, Denise is a leading authority on building and positioning exceptional brands. Follow Denise on Twitter at @deniseleeyohn
  • Jay Baer: In this eye-opening presentation, Jay reveals brand-new, proprietary research into why and where your customers complain. Find out why you need to hug your haters and embrace their complaints. Jay will teach you how to keep those customers and grow your business. Follow Jay on Twitter at @jaybaer

Register Now and Beat the Early Bird Deadline

Held in Banff from October 23-25, the conference provides opportunities to network, learn, and celebrate individuals and organizations excelling in and enhancing our tourism industry, and is attended by more than 600 of your industry colleagues. Register by September 23 to save $100.

Want to know more? Visit our industry site to view the full conference program, see details on the keynote speakers, concurrent sessions, find out about industry room rates and to register for the conference.

Travel Alberta