Travel Alberta

Nominations Open for Service Excellence Alto Award

It’s time to submit your nominations for the 16th Annual Alto Awards, and we are featuring a weekly article about the nine categories available to help you decide which award your tourism business, organization or group deserves to win at the 2016 Travel Alberta Industry Conference!

Alto Category of the Week: Service Excellence

Does your organization pride itself on providing outstanding customer service to your visitors, employees, suppliers and other stakeholders? Consider applying for the Service Excellence Alto Award.

Applications will be accepted from all organizations and businesses, both small and large, operating in Alberta that have demonstrated a consistent commitment to service. Category winners are eligible to re-apply for this award after a period of five years.

Nominations must be received no later than 4:30 p.m., Friday, September 9, 2016.

Here are last year’s Service Excellence Alto Award winners and finalists:


Tourism Jasper Visitor Information Centre, Jasper (winner)

Sunshine Village Ski & Snowboard Resort, Banff (finalist)

Alpine Village Resort, Jasper (finalist)

View the 2015 Service Excellence winning submission.

Visit Travel Alberta’s Alto Awards page to download the Applying for an Alto Award tutorial and to submit an Alto nomination.

Travel Alberta