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Travel Alberta

Operation Consultant

closing
Sep 1, 2017
posted
Aug 16, 2017
company
Anderson Vacations

Are you a dynamic, results oriented individual who is looking for a new challenge? Anderson Vacations, Alberta’s fastest growing Tour Operator/Wholesaler is looking for someone to fill the role of an Operation Consultant.

Anderson Vacations is a dynamic FIT, Group and Escorted Series Tour Operator marketing itself as The One Stop Canada Travel and Downunder Solution. The primary goal of Anderson Vacations is to provide exceptional customer service and extensive Canada and South pacific product knowledge to their customers, retailers, and wholesalers, through an online, dynamic technology system and aggressive sales and marketing plan.

Duties and Responsibilities

  • Manage incoming reservations, track reservations, and ensure accurate bookings for Canada, Escorted Tour, Downunder and Wholesale Product Lines and create independent client files
  • Manage tracking, confirmation and documentation and bookings in line with Anderson Vacations’ best practices
  • Attend training sessions with suppliers and our own product/ management team enhance your ability to perform in your role
  • Report weekly on booking trends
  • Work as a team with the reservations department
  • Ensure that all calls into the call centre are answered in two rings or less. Assist in all FIT product upload
  • Website maintenance, product upload, and fluidity
  • Filing of supplier information, bookings, and contracts
  • Shipping of consumer information packages, final payments, and tracking
  • Prepare product pricing and contracting when requested
  • Assistance in brochure production for Canada FIT
  • Work with the Marketing Team on creative material and other tasks as required

Qualifications

The successful candidate will be experienced in the Travel Industry; have experience working with Microsoft Office, Adobe PDF; demonstrate exceptional attention to details; ability to multitask; meet deadlines. The individual who is successful in acquiring this position will exhibit a passion for the travel industry, possess exceptional interpersonal and communication skills and work well in a team environment or independently. Travel industry and personal travel experience is an asset

Submissions (Attention: Vasil Vladinski, Operations Manager):

E-mail: vvladinski@andersonvacations.ca Fax: 403-245-6210

We thank everyone who applies. However, only those considered for the position will be contacted.