Menu
Travel Alberta

Privacy Policy

Travel Alberta maintains this website to help the industry find information about Travel Alberta, its programs, and its services. Travel Alberta, who publishes and maintains the industry website, is committed to ensuring your privacy while you visit the site.

The Travel Alberta Industry website connects you to the Travel Alberta departments and affiliated organizations that make up the Alberta Tourism Industry. This privacy statement covers the Travel Alberta Industry website (available at industry.travelalberta.com) and the websites of individual departments, not the websites of our partners and affiliations. Each partners or affiliates website may have a different privacy statement depending on the nature of its site. You should review the privacy statement each time you submit personal information on a website.

When you visit this website, our web server automatically collects a limited amount of standard information essential to the operation and evaluation of the Travel Alberta Industry website. This information includes:

  • the page from which you arrived,
  • the date and time of your page request,
  • the IP address your computer is using to receive information,
  • the type and version of your browser, and
  • the name and size of the file you request.

This information helps us assess our information services and is used only for this purpose. It is collected in compliance with section 33 (c) of the Freedom of Information and Protection of Privacy (FOIP) Act.

This information is not used to identify individuals who come to the website. None of this information is disclosed to other public bodies or individuals.

User Submitted Information & Content

The only information collected that is used to identify you is information you give voluntarily.

Personal Information

When you submit a question or comment, you may be asked for your name, e-mail address, or other information. When you sign up to receive an e-mail update of Travel Alberta news releases, you will be asked for your e-mail address.

The above information is only used to process and respond to your question or comment, or to provide the e-mail update service, and is collected in compliance with section 33 (c) of the Freedom of Information and Protection of Privacy (FOIP) Act. This information is not disclosed except to authorized personnel who need it to answer your question or who manage the e-mail update list.

Alberta Tourism Information Service (ATIS) Account

When you sign up for an Alberta Tourism Information Service (ATIS) account you will be asked for your name, e-mail address, and other business information.

The above information is used to validate that you are a business that provides services within Alberta in order to provide you access to more sensitive Travel Alberta information and the ability to post your business information to the Travel Alberta consumer website. It is collected in compliance with section 33 (c) of the Freedom of Information and Protection of Privacy (FOIP) Act. This information is not disclosed except to authorized personnel who need it to validate that you are a business that provides services within Alberta or who manage the e-mail update list.

User Generated Content

When you submit an Offer, Consumer Event, Industry Event, Job Posting or News Release, you will be asked for your business information, e-mail address, and other information.

By submitting the above business information, you give Travel Alberta the right to display it anywhere they deem to benefit the Alberta Tourism Industry and Alberta marketing efforts. This includes, but is not limited to, TravelAlberta.com, Industry.TravelAlberta.com, campaign websites, Social Media channels and syndicating content to other websites, mobile applications and platforms. Any content you post voluntarily is owned by you. Travel Alberta is not responsible for its accuracy, we are simply a conduit for displaying your information. This information is collected in compliance with section 33 (c) of the Freedom of Information and Protection of Privacy (FOIP) Act. This information is not disclosed except to authorized personnel who need it to validate that you are a business that provides services within Alberta or who manage the e-mail update list.

The personal and business information you submit is secure once it reaches the Travel Alberta server. In transit between your computer and the server, however, it may not be secure. If you would prefer to raise a comment or question in person, please call 403-648-1000, in the province of Alberta.

Cookies

A cookie is a file that is placed on your hard drive with your temporary internet files while you are visiting a website. We use cookies to track how visitors use our site.  We do not store personal information in cookies, nor do we collect personal information from you without your knowledge as you browse this site. We do use cookies to aid in the collection of anonymous statistical information such as browser type, screen size, traffic patterns and pages visited. This information is then used to improve our service to you. If you wish, you may change the settings on your web browser to deny cookies or to warn you when cookies will be deposited.

Security

The government computer system uses software to monitor unauthorized attempts to upload or change information, or damage the service we provide. No attempt is made to identify users or their usage patterns except during law enforcement investigations.