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Travel Alberta

Flexible, part time roles

closing
Apr 30, 2015
posted
Mar 24, 2015
company
Rocky Mountaineer

Rocky Mountaineer is looking to hire Destination Hosts and Luggage Hosts for the season (April- October). This is a great opportunity for those that are currently working and looking for extra work.

Destination Hosts:

  • Greeting guests at station and/or hotels, answering guest questions and providing direction
  • Accurately performing guest check-in duties including preparation of guest documentation, inputting of guest information, and tagging of luggage
  • Completing pre-arrival/departure tasks
  • Resolve concerns from guests, train staff and public, escalating ongoing issues to station management
  • Preparing documentation and supplies for next day train arrivals/departures

Typical working Schedule:

Departure days at Banff Station:

  • Sunday & Wednesday (plus Thursday in May and September)
  • Hours of work: 5:45am to 9:00am
Arrival days at Banff Station:
  • Tuesday and Saturday (plus Wednesday in May and September)
  • Hours of work: 6:30pm to 9:30pm

Luggage Hosts:

  • Tagging, loading, unloading and sorting of guest luggage at the station, hotels, and/or motor coaches
  • Ensuring effective communication with luggage truck drivers to coordinate luggage movement and liaise with them during irregular operations
  • Maintaining station equipment such as setting up/removing signage, setting up equipment for station events, stanchions, coffee station, luggage carts, etc.
  • Effectively communicating with team, including effective use of radio communication
  • Assisting with station traffic flow as required by guiding motor coaches, luggage trucks and directing guests and public
  • Accurately shipping and receiving of internal mail/packages

Typical Working Schedule:

Departure days at Banff Station:

  • Sunday & Wednesday (plus Thursday in May and September)
  • Hours of work: 5:45am to 9:00am
Arrival days at Banff Station:
  • Tuesday and Saturday (plus Wednesday in May and September)
  • Hours of work: 3:30pm to 9:30pm
For more information visit: rockymountaineercareers.silkroad.com