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People crave connection more than ever before

How customers are made to feel while interacting with your business is paramount to its success. When employees deliver a quality and consistent brand experience for your customers, it will increase their loyalty to your business.

How Silver Lining's program can help

Improving your bottom line starts with highly engaged employees. We help create employees who care about the work they do and rise to the challenge to build better customer experiences – and better business outcomes.

Customer experience is the new marketing. This training will help transform your workplace and elevate the level of service your customers experience, which will lead to increased repeat business and word-of-mouth recommendations.

Silver Lining’s expertise in customer experience makes our training approach unique; beyond ensuring the delivery of great service, employees will learn how to create exceptional, meaningful and memorable experiences.

Training includes:

First Impressions

Emotional Intelligence

Effective Communication

Customer Engagement

An inside look into the Customer Experience Program

Ready to get started?

Exclusive price through Travel Alberta

$125 per participant
$62.50* per participant
*Limited space available

Register now