The new sign-in is designed to make your experience easier, safer, and more connected. Here’s how:
- One account, many uses: Use the same email and password to access the Grant Management Tool (GMT), the Multimedia Library (MML), and the Alberta Tourism Information Service (ATIS).
- Sign in your way: Use your existing Google or Microsoft account so you don't need to remember another password.
- Better support: If you ever need help logging in, our platform support team is ready to assist, especially as more online tools are added. Reach out to the team at taplatform@travelalberta.com.
A unified sign-in platform isn’t just about convenience—it’s about:
- Efficiency: Less time managing multiple accounts means more time focusing on what matters - growing your business.
- Security: Your information is protected through Microsoft’s trusted identity platform.
- Compliance: a unified sign-in helps make sure Travel Alberta follows the regulations that protect your personal information and privacy.
Which Travel Alberta digital services can I access through the sign-in platform?
Multimedia Library (MML)
Alberta Tourism Information Service (ATIS) [joining soon]
Grant Management Tool (GMT)
How to login or register to Travel Alberta's unified sign-in platform
On the platform sign-in page, you can:
- Log in with your email and password
- Log in with your Microsoft or Google account
- Register with an email address
- Reset your account password
What’s happening now?
If you've signed in to our new Multimedia Library (MML) or have an active Grant Management Tool (GMT) account, you're already registered in the sign-in platform and can use the same login to access both the MML and GMT.
Later this year, ATIS will also join the Travel Alberta unified sign-in platform. Stay tuned!
Frequently Asked Questions
No! You only need one account to access all of Travel Alberta digital services like GMT, MML, and ATIS (joining soon). Just use the same email address when signing in.
Yes! You can use your Google or Microsoft account to sign in. No need to create a new password.
That works too! You can create a Travel Alberta unified sign-in platform account with your email and a password.
The email may be registered with other Travel Alberta digital services. Please use the "forgot password" option to reset your password and log in again.
You might be logged in automatically! Travel Alberta digital services use a unified sign-in platform that lets you stay signed in across GMT, MML, and ATIS (joining soon). Not sure which account you're using? Just check your name in the top right of the screen once you’ve logged in.
If you're using the same browser and device, you can move between digital services like GMT, MML or ATIS (joining soon) without logging in again — this is called Single Sign-On (SSO).
Please note, the first time you use each digital service, you may be asked to agree to the service's Terms & Conditions and/or Privacy Policy and additional information (like your Company, etc.) may be requested.
No, you’ll need to log in again. Your login session is only shared within the same browser on the same device.
The first time you log in to a specific digital service (eg. GMT, MML, or ATIS), even if you have an existing Travel Alberta unified sign-in platform account from using another service, you may be required to provide additional information and accept the terms and conditions specific to that service. Follow the instructions on the screen to complete the registration process. This process ensures that your profile is complete and current to access the additional service.
Not automatically. Each system may store some of your profile info separately. If you update your profile or preferences in one digital service, you may also need to update the details in the others.
If you use a Microsoft or Google account to log in, you’ll need to change your password through that platform.
If you use a local account with email and password, click “Forgot Password?” on the login screen to reset it.
Yes! As long as you use the same email address, you’ll be directed to the same account, no matter which login method you use.
You are not able to change your email address through self-service as it is used to identify your account. Please contact the Travel Alberta sign-in platform support team at taplatform@travelalberta.com for assistance.
Your email address serves as your login identification for your account so the systems would identify you as two separate people. To utilize the unified sign-in platform, you must log in to each digital service with the same email address.
You are not able to connect these accounts through self-service. Please contact the Travel Alberta sign-in platform support team at taplatform@travelalberta.com for assistance.
Please contact our sign-in platform support team by email at taplatform@travelalberta.com or call us at 1-833-270-4232. We’re happy to help!