Travel Alberta

Visitor Experience Specialist Banff

Mar 27, 2015
Jan 26, 2015
Banff Lake Louise Tourism
Banff Lake Louise Tourism is accepting applications for exciting summer positions as visitor experience specialists at the Banff Visitor Information Centres. Applicants must be enthusiastic and positive team members, capable of delivering exceptional customer service in a fast paced, interactive environment. 

This is a full time, seasonal position with a commitment required from May–September and potential for extension. An interest in the tourism industry is an asset, however full training will be provided to those with the right attitude and enthusiasm. 

The ideal candidate will have: 

  • Excellent interpersonal and customer service skills 
  • Proficient computer skills 
  • Knowledge of the area 
  • A passion for Banff National Park 
  • The ability to work within a team 
  • A second language is an asset   

Primary responsibilities will include: 

  • Delivering personalised face-to-face trip planning advice to international and regional visitors 
  • Enthusing visitors to spend time in Banff National Park 
  • Organising and maintaining information inventory 
  • Engaging potential visitors via telephone, email and social media   

Starting rate of pay: $14.75/hr. Additional compensation paid upon completion of contract.   

Please submit your applications by 5 p.m., Friday March 27th to: Merrin Ozols Manager, Visitor Services Banff Lake Louise Tourism